Refund policy

No Returns or Refunds

Due to the custom nature of our products:

• All sales are final

• We do not accept returns or exchanges

• We do not offer refunds once an order has been placed

Damaged or Incorrect Orders

If your order arrives damaged or if we made an error on our end (wrong item, design, or print issue), we’re happy to help!

To be eligible for a replacement:

• You must email us within 24 hours of delivery

• Include clear photos showing the issue

• Provide your order number in the email

Once reviewed and approved, we will replace the item at no additional cost.

Please Note

• Claims submitted after 24 hours of delivery will not be eligible

• Normal wear and tear, washing issues, or minor variations in color/print placement are not considered defects

• We are not responsible for delays or damage caused by the shipping carrier

Contact Us

Please email us at: OakleysSweettees@gmail.com